Contact us

Our online store is open 24/7 for your convenience. We process every order within 2 hours.

Feel free to get in touch with any enquiries and one of our friendly members of staff will get back to you as soon as possible, and remember, we want to hear from you!

Email Address

We will get back to you as soon as possible.

Maybe your question is already answered.

 

Only persons of age in their province and living within Canada.

 

 

We do our best to be available for any customer service inquiries. Our emails are monitored Monday – Friday, 10am – 5pm. You can contact us by sending an email to hello@rayken.co – please provider your order number in the email for reference.

 

 

 

Yes. We ensure that your order is packaged carefully and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet.

 

 

 

If payment clears by 9 am PST, your order will be shipped the same business day. Any payments cleared after 9 am PST will be shipped the next business day. We do not ship out on weekends.

 

 

Currently we only accept e-transfer as payment. For instructions on sending an e-transfer, watch the video below.

 

Enter your discount or coupon code at the check out page before you finalize your order.

 

 

Yes, we offer wholesale bulk pricing. Please contact us directly by email to hello@rayken.co for orders over 1lb.